I also personally feel that what really shot Microsoft in the foot was their conduct with everything.
I mean, christ, they made these policies, these bullshit rules, and when everyone was up in arms, they just ignored it and kept their smug attitude.
I need to find the article somewhere, but if I recall, one of the executives at Microsoft pretty much said, "Oh, they're angry now, but everyone will buy it anyway."
EM, I understand your point. It's quite fair.
But when a company shows such blatant disregard for it's customers, and then assumes that our reactions don't matter, well, I just have one thing to say.
Fuck YOU, Microsoft.
Yog, you are one cool motherfucka.
One day this child shall learn the beauty of life.
Thanks for being there for me, man.